I have been to a few music festivals in my time, and I can safely say that yesterday’s UB40 gig at Quex Park goes down as THE most badly organised one I have ever seen. In fact, after waiting for TWO AND A HALF HOURS, and still not getting to the bar, I gave up and went home in disgust and never even saw a band.
We arrived thirsty, and my friend’s bottle of mineral water was confiscated at the entrance. Not a good start but I suppose it could have been vodka, and it might have done the organisers out of a few quid spent on site. We grumbled but understood. Inside the gates it became clear that there was a ’system’ for getting drinks. This invoved joining a long queue to buy drinks tokens from one small kiosk. We duly waited in the queue, missed the first support band, and finally got our chance to spend £21 each on tokens, after waiting for AN HOUR. Only then did we realise the sheer size of the real drinks queue! It wrapped itself round the whole field! Having already parted with our hard-earned cash though, what did we do? We joined the queue. AN HOUR AND A HALF later, parched and pissed off, we had missed two more bands.
It would probably have taken another 20 minutes to get a drink but total resentment had set in and we gave up. We weren’t the only ones. Lots of people were trying to sell/give away their tokens because they wanted to go and see the bands or just leave. We gave ours away, probably never to be spent. Apparently there had been 2-hour queues to leave at the end of the event the day before, so we took our chance to escape the fiasco and left without seeing UB40.
I resent this on lots of levels. I spent £32.50 on a ticket to see 4 bands and saw none. The organisers got another £21 from me for tokens I didn’t spend. I wasted several hours of my life, and it raised my blood pressure on my weekend when I should have been chilling out. And I’m still angry this morning.
Clearly the organisers had little experience of organising events like this. Why didn’t they get some advice? Maybe UB40 were great in the end, but if anyone had a good time at the event, it would be nothing to do with the organisation. A lot of people’s memory of one of the biggest music events for Thanet in a while will be fundamentally a frustrating one. Thanet doesn’t need this. Who is going to be rushing back in the future to be ripped off and have their time wasted?
Apparently it was organised by Archie or Alfie somebody. If anyone can put me in touch with him I would be very grateful. I WANT MY MONEY BACK!